Frequently Asked Questions
Everything you need to know about our luxury accessories.
How do I determine my correct belt size?
We recommend measuring your waist or hips where you plan to wear the belt. Our sizes generally correspond to these measurements in inches. If you are between sizes, we suggest sizing up for the most versatile fit.
What is your return policy for international orders?
We accept returns within 30 days of the delivery date. Items must be in their original, unworn condition with all tags attached. Please note that original shipping fees and duties are non-refundable.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your accessories sooner.
Are your products made from genuine leather?
Yes, B-Low The Belt uses high-quality, 100% genuine leather and premium hardware for all of our designs to ensure durability and a luxury finish.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team within one hour of placement, and we will do our best to accommodate your request.
Do you offer repairs for damaged items?
We stand behind the quality of our products. If your item has a manufacturing defect within 6 months of purchase, please email us with photos, and we will evaluate it for repair or replacement.